Terms of Service

1. Acceptance of Terms

Welcome to geyexplorestech.com. These Terms of Service ("Terms") govern your access to and use of the website and services provided by GEYEXPLORE STECH LLC ("Company," "we," "us," or "our"), including our mobile applications and related services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Description of Service

GEYEXPLORE STECH LLC provides technology services including but not limited to:

• Mobile application development and distribution
• Web-based software solutions
• Digital technology consulting
• Related technical support services

3. User Accounts

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. User Conduct

You agree not to:

• Use the service for any unlawful purpose or in violation of any applicable laws
• Transmit any harmful, threatening, abusive, or defamatory content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the service or servers
• Upload or transmit viruses, malware, or other malicious code
• Impersonate any person or entity
• Violate the intellectual property rights of others

5. Intellectual Property Rights

5.1 Our Content

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, and software, are owned by GEYEXPLORE STECH LLC and are protected by copyright, trademark, and other intellectual property laws.

5.2 User Content

You retain ownership of content you submit to our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content in connection with our services.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the services, to understand our practices regarding the collection and use of your information.

7. Payment Terms

7.1 Paid Services

Some of our services may require payment. You agree to pay all charges incurred by you or any users of your account.

7.2 Billing

For subscription services, you will be billed in advance on a recurring basis. You authorize us to charge your payment method for all applicable fees.

7.3 Payment Methods

We accept various payment methods including credit cards, debit cards, and digital wallets. All payments are processed through secure third-party payment processors. By making a purchase, you represent that you have the legal right to use the payment method provided.

7.4 Currency and Pricing

All prices are displayed in the local currency of your region. Prices may vary by location and are subject to change without notice. You are responsible for any applicable taxes, fees, or charges associated with your purchase.

7.5 Payment Processing

Payment processing is handled by secure third-party payment processors. We do not store your complete payment information on our servers. By making a purchase, you agree to the terms and conditions of our payment processors.

7.6 Failed Payments

If a payment fails, we may attempt to process the payment again. If payment continues to fail, we reserve the right to suspend or terminate your access to paid services until payment is successfully processed.

7.7 Payment Issues and Delivery Problems

In the event of payment processing errors, billing discrepancies, or delivery failures:

• Payment Processing Errors: If you experience any payment processing errors, unauthorized charges, or billing issues, please immediately contact our support team at bd@geyexplorestech.com with detailed information about the issue, including transaction IDs, payment method used, and error messages received.
• Delivery Failures: If you do not receive the purchased service, content, or product within the expected timeframe, please contact us at bd@geyexplorestech.com with your order details, purchase confirmation, and any relevant communication.
• Response Time: We will respond to all payment and delivery-related inquiries within 24-48 hours during business days.
• Resolution Process: We will investigate the issue and provide appropriate solutions, which may include refunds, service restoration, or alternative delivery methods.

Important: Please include your account information, transaction details, and any supporting documentation when reporting payment or delivery issues to ensure prompt resolution.

8. Refund Policy

8.1 General Refund Policy

Refunds are handled on a case-by-case basis and are subject to the following conditions:

• Refund requests must be submitted within 14 days of the original purchase
• Refunds are only available for unused or defective digital products
• Subscription services may be eligible for partial refunds based on usage
• Processing fees and third-party charges are non-refundable

8.2 Refund Eligibility

The following circumstances may qualify for a refund:

• Technical issues preventing the use of purchased services
• Unauthorized charges or billing errors
• Service unavailability for extended periods
• Duplicate charges or accidental purchases

8.3 Non-Refundable Items

The following items are generally non-refundable:

• Used or consumed digital content
• Services that have been fully utilized
• Processing fees and transaction costs
• Purchases made more than 14 days ago

8.4 Refund Process

To request a refund:

1. Contact our customer support at bd@geyexplorestech.com
2. Provide your order details and reason for the refund request
3. Allow 3-5 business days for review and processing
4. Refunds will be issued to the original payment method

8.5 Chargebacks

If you dispute a charge with your payment provider, we may suspend your account until the dispute is resolved. Unauthorized chargebacks may result in account termination and legal action.

9. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

10. Limitation of Liability

To the fullest extent permitted by law, GEYEXPLORE STECH LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

11. Indemnification

You agree to indemnify and hold harmless GEYEXPLORE STECH LLC from any claims, damages, losses, costs, and expenses arising from your use of our services or violation of these Terms.

12. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration in Orlando, Florida, in accordance with the rules of the American Arbitration Association.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on geyexplorestech.com. Your continued use of our services after such changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.